19 Nov 2023
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15 years of experience earns telephone switchboard operators a monthly salary between R9 857 and R20 847. 82% of the respondents are female, 18% are male. This is evident from research conducted by Mywage.co.za, in 2023.
Inexperienced telephone switchboard operators earn hourly wage between R33 and R68
Employees with 20 years of work experience earn the highest salary: between R10 337 and R21 539 per month. Workers in this occupation earn between R33 and R68 per hour at the start of the career, having 1 year of work experience.
The age group for employees who answered the survey was mostly between 30 and 39 years of age. Among the employees who share information on their wages and working conditions, most are female. 60% of workers in this occupation are parents of at least 1 child.
Workers work 40 hours per week on average. According to our survey, coverage by collective bargaining among workers in this occupation is set at 2%. 98% are not covered by a collective agreement.
Coworkers mostly female
In most cases, employees report that the majority of their coworkers are female. Workers who have a permanent contract for the work they are performing, add up to 80%. 43% of all participating people in this job work in a multinational organisation. Workers who do not have a permanent contract for the work they are performing, added up to 20% of respondents. 51% of workers have worked fewer than 5 years since their first job. Employees mostly work in organisations consisting of 500 or more people.
In the survey, 5% of the employees choose 'highly satisfied' as their job satisfaction level. On the whole, people in this job feel satisfied about their job. This feeling is shared by 29% of the people in this job.
Among the people in this job, 31% reported they are highly dissatisfied with their wage. Generally, 50% of the employees report they are dissatisfied with their salary.
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