03 Aug 2023
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0 years of work experience reaps contact centre salespersons a salary ranging from R6 350 to R14 462 per month. 18% of people in this job state that they have no permanent contract for their job. This is evident from research conducted by Mywage.co.za, in 2023.
Highest salary for contact centre salespersons with 30 years of experience: R9 287 to R27 314 per month
Based on our survey, people in this job with 30 years of work experience earn the highest salary: between R9 287 and R27 314 per month. With 0 years of work experience, employees will earn from R6 350 to R14 462 monthly.
Most workers are female, based on the survey results. Workers in this occupation who answered the survey are mostly between 30 and 39 years of age. 36% of employees state that they do not have any children.
Average working week of 41 hours
According to our survey, coverage by collective bargaining among people in this job is set at 4%. 96% are not covered by a collective agreement. People in this job work 41 hours per week on average.
62% of contact centre salespersons fewer than 5 years of work experience
In most cases, employees report that the majority of their coworkers are female. Workers who do not have a permanent contract for the work they are performing, added up to 18% of respondents. 62% of workers in this occupation have worked fewer than 5 years since their first job. Workers in this occupation who have a permanent contract for the work they are performing, add up to 82%. The majority of workers in this occupation work in organisations of 500 or more employees. 50% of all participating workers in this occupation work in a multinational organisation.
The survey shows that 9% of the people in this job feel highly satisfied about their position. In general, most workers are dissatisfied with their position. This is the case for 32% of the workers.
Wage dissatisfaction high among contact centre salespersons
Of all surveyed employees, 39% feel highly dissatisfied about their salary. Generally, 45% of the people in this job report they are dissatisfied with their salary.
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