02 Jul 2023
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With 0 years of work experience, information and communications technology user support technicians will earn from R9 943 to R21 038 monthly. The age group for employees who answered the survey was mostly between 24 and 29 years of age. This is made clear in research by Mywage.co.za, conducted in 2023.
Highest salary for information and communications technology user support technicians with 25 years of experience: R17 503 to R38 520 per month
Based on our survey, workers with 25 years of work experience earn the highest salary: between R17 503 and R38 520 per month. Experienced employees, with 30 years worth of experience, can earn a monthly salary between R15 759 and R38 516.
Information and communications technology user support technicians mostly male
Employees who answered the survey are mostly between 24 and 29 years of age. 19% of the respondents are female, 81% are male. Of the workers who participated in the survey, 48% have no children.
Average working week of 40 hours
According to our survey, coverage by collective bargaining among workers in this occupation is set at 2%. 98% are not covered by a collective agreement. On average, employees work 40 hours per week.
57% of information and communications technology user support technicians fewer than 5 years of work experience
20% of workers in this occupation state that they have no permanent contract for their job. 57% of workers in this occupation have worked fewer than 5 years since their first job. Of the participating workers in this occupation, 45% work in a multinational organisation. 80% of people in this job state that they have a permanent contract for the work that they are doing. Workers mostly work in organisations consisting of 500 or more people. In most cases, people in this job report that the majority of their coworkers are male.
On the whole, employees feel in between satisfied and dissatisfied about their job. This feeling is shared by 42% of the employees.
Among the workers in this occupation, 26% reported they are highly dissatisfied with their wage. Generally, 55% of the people in this job report they are dissatisfied with their salary.
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