Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.
Skill level:
Semi-skilled
Check your pay
- Salary range for the majority of workers in Telephone switchboard operators - from R8 065 to R20 954 per month - 2025.
- A Telephone switchboard operators typically earns between R8 065 and R13 629 net per month at the start of the job.
- After 5 years of service, this is between R9 269 and R16 109 per month for a working week of 45 hours.
Duties and tasks
- Operating switchboards and consoles to connect, hold, transfer, and disconnect telephone calls
- Making connections for outgoing calls
- Dealing with telephone inquiries and recording messages
- Forwarding messages to staff or clients
- Investigating operating system problems and informing repair services
