Duties and tasks

• Resolving work-related problems and preparing and submitting progress and other reports
• Assisting in recruitment, interviewing, and selection of employees
• Coordinating, assigning and reviewing the work of clerks engaged in the following duties: word processing, record keeping and filing, operating telephones and switchboards; data entry, desktop publishing and other activities involving general office and administrative skills
• Establishing work schedules and procedures and coordinating activities with other work units or departments
• Evaluating employees’ job performance and conformity with regulations, and recommending appropriate personnel action
• Training and instructing employees in job duties, safety procedures and company policies, or arranging for training to be provided