Information and communications technology operations technicians

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Duties and tasks

  • Operating and controlling peripheral and related computer equipment
  • Entering commands, using computer terminals, and activating controls on computer and peripheral equipment to integrate and operate equipment
  • Monitoring systems for equipment failure or errors in performance
  • Notifying supervisors or maintenance technicians of equipment malfunctions
  • Responding to program error messages by finding and correcting problems, escalating the problem to other staff or terminating the program
  • Reading job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and to control settings
  • Retrieving, separating and sorting program output as needed, and sending data to specified users
  • Loading peripheral equipment, such as printers, with selected materials for operating runs, or overseeing loading of peripheral equipment by peripheral equipment operators

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    Skill level

    Skilled
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