Information and communications technology operations technicians

Information and communications technology operations technicians support the day-to-day processing, operation and monitoring of information and communications technology systems, peripherlas, hardware, software and related computer equipment to ensure optimal performance, and identify any problems.

Skill level: Skilled

Check your pay

  • Salary range for the majority of workers in Information and communications technology operations technicians - from R12 618 to R40 531 per month - 2025.
  • A Information and communications technology operations technicians typically earns between R12 618 and R24 090 net per month at the start of the job.
  • After 5 years of service, this is between R15 753 and R30 473 per month for a working week of 45 hours.

Duties and tasks

  • Operating and controlling peripheral and related computer equipment
  • Entering commands, using computer terminals, and activating controls on computer and peripheral equipment to integrate and operate equipment
  • Monitoring systems for equipment failure or errors in performance
  • Notifying supervisors or maintenance technicians of equipment malfunctions
  • Responding to program error messages by finding and correcting problems, escalating the problem to other staff or terminating the program
  • Reading job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and to control settings
  • Retrieving, separating and sorting program output as needed, and sending data to specified users
  • Loading peripheral equipment, such as printers, with selected materials for operating runs, or overseeing loading of peripheral equipment by peripheral equipment operators

Fill in the survey


Loading...