Client information workers not elsewhere classified

Client information workers obtain and process information from clients needed information workers. For instance, it includes to determine eligibility for services.

Skill level: Semi-skilled

Check your pay

  • The majority of Client information workers not elsewhere classified earn a salary between R8 690 and R37 430 per month in 2024.
  • A monthly wage for entry-level Client information workers not elsewhere classified ranges from R8 690 to R21 505.
  • After gaining 5 years of work experience, their income will be between R11 251 and R29 948 per month.

Duties and tasks

  • Interviewing patients to obtain and process information required to provide hospital services
  • Interviewing applicants for public assistance to gather information pertinent to their application
  • Verifying the accuracy of information provided
  • Initiating procedures to grant, modify, deny or terminate assistance
  • Providing information and answering questions concerning benefits and claims procedures
  • Referring patients or applicants to other organizations if they are ineligible for services

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